WHEN WILL THE ORDER BE DELIVERED?
The delivery time is estimated from the moment your order is shipped, not from when it is placed.
All orders are processed from Monday to Friday, excluding public holidays in Italy.
Deliveries are made from Monday to Friday, from 09:00 to 18:00.
The delivery costs, if agreed to be resposability of the customer, will be highlighted separately in the order form.
National shipments generally take place in 24h, it can be 48h for islands and places outside the area.
For international shipments and times vary from country to country, indicatively:
- Europe: 1-3 working days
- World: 3-5 working days
In any case, the times are indicative, they may vary according to the destination postcode.
CAN I CHANGE MY SHIPPING ADDRESS?
Shipping information, including the delivery address, cannot be changed if the order has already been shipped.
Please contact us if you need to change the shipping or delivery information after placing the order.
HOW CAN I MONITOR THE STATE OF DELIVERY?
Pelliccerie Romanelli will send a confirmation email of the shipment, containing the tracking code, as soon as your order leaves our warehouse.
CAN I SHIP TO A MAILBOX?
Orders cannot be shipped to PO boxes.