1. General provisions

1.1 These general conditions of sale (hereinafter, "General Conditions") regulate all sales of products (hereinafter, "Products" or "Product") concluded remotely on the website shop.romanellioldhide.it (hereinafter, the "Site").

1.2 The remote selling service governed by the General Conditions is reserved exclusively for users qualifying as consumers (hereinafter, "Customers" or "Customer" or "Users" or "User"); 'consumers' means natural persons, over the age of 18, who act for purposes unrelated to their commercial, entrepreneurial, craft or professional activity.

1.3 The language used for the conclusion of sales contracts through this site is Italian and English.

1.4 Customers are invited to read carefully these General Conditions that regulate the sales of the Products, in the version that will be published on the Site at the time of the transmission of the order by the User, in order to become aware of it, to memorize and reproduce them . The Seller (as defined and identified below) will send a copy of the General Conditions to the Customer in accordance with the provisions of point 5.8 below of these General Conditions. The contracts concluded with the Customers will be archived by the Seller for the period foreseen by current legislation.

1.5 The Site is dedicated to the retail sale of men's, women's accessories, leather goods and fur, clothing, (the Product or Products) and as such is intended for the exclusive use of Consumers. In no case can retailers, wholesalers or, in general, all those who intend to purchase the Products for the purpose of subsequent resale make purchases on the Site. Persons who are not Consumers are invited not to execute purchase orders. If one or more sales are made to a non-qualifying Consumer, these General Conditions of Sale will apply but, in derogation from the provisions in the same:

  1. the buyer will not be granted the right of withdrawal referred to in article 10;
  2. the buyer will not be able to benefit from the guarantee of conformity indicated in article 12;
  3. the buyer will not be recognized any other protections, provided for in favor of the Consumer, which reflect or comply with mandatory provisions of the law;
  4. the sales contract concluded between the Seller and the buyer will be governed exclusively by Italian law;

1.6 In order to make purchases through the Site, the User must have the legal age in this cuntry (18 years old ) and the ability to act, which the Customer declares to possess.

1.7 the Seller reserves the right to take all necessary actions to stop the irregularities, including suspension of access to the Site, cancellation of the registration or non-acceptance or cancellation of orders.

1.8 Any charges for connection to the Site via the Internet, including telephone costs, are exclusive responsibility of the User, according to the rates applied by the operator selected by the User himself. The Seller is in no case responsible for any errors resulting from the failure of the Customer's connection to the Site.

1.9 Users from all over the world can access the Site and the Site may contain references to Products that are not available or cannot be purchased in the country of the Site visitor. The Products available on the Site can only be purchased by Users who request their delivery in one of the States that are indicated on the Site.

1.10 1.10 Seller reserves the right to modify these General Conditions of Sale at any time, at its discretion, without the need to provide any notice to the Users of the Site. Any changes made will be effective from the date of publication on the Site and will apply only to sales concluded from that date.


2. Identification of the seller and communications

2.1 The Seller is PELLICCERIA ROMANELLI GIAMPAOLO S.a.s. di Stefano e Luca Romanelli, with registered office in Florence (Italy) 50125, Viale Niccolò Macchiavelli n ° 11 / A, VAT number and Tax Code n. 03591910488, REA FI-372305, nominal value of the contributions in Euros equal to 28,500.00 (hereinafter, “PELLICCERIA ROMANELLI”).

2.2 Any communication from the Customer connected and / or related to the purchase of the Products - including any reports, complaints, requests concerning the purchase and / or delivery of the Products, the exercise of the right of withdrawal, etc. - must be sent to the Seller at the addresses following the indicated procedures as seen on the Site as well as at the following addresses:

PELLICCERIA ROMANELLI GIAMPAOLO S.a.s. di Stefano e Luca Romanelli
Viale Niccolò Macchiavelli n°11/A, 50125 Florence (FI)
Tel. +39 0552337780
Fax. +39 055223672
e-mail info@romanellioldhide.it


3. Information relating to the products and their availability

3.1 The detailed information relating to the Products, together with the Product codes and their price, are available on the Site in each product's data sheet.

3.2 The Products available on the Site are sold with the characteristics described in the Catalog and according to the General Conditions of Sale published on the Site at the time of sending the order by the Customer. The essential characteristics of each product are shown in the product data sheet. The images and colors of the products offered for sale on the Site may however change and / or not correspond to the real ones due to the effect of the Internet browser and the monitor used by the User; the Customer must therefore rely exclusively on the description of the Product and on the characteristics of the same reported on the Site. The Products available on the Site represent a selection of the items normally available in the shop; in any case PELLICCERIA ROMANELLI does not guarantee to the Customer that the Products available on the Site are also present in the store,

3.3 PELLICCERIA ROMANELLI reserves the right to limit the quantity and / or type of Products that can be purchased on the Site at any time. The style, models and colors of the Products described on the Site may be changed without notice. During the purchase procedure, if the order cannot be processed due to the unavailability of the ordered Product, the Customer will be notified via an automatic message. The Seller is not responsible towards the Customer in case of unavailability of a Product if this occurs before the conclusion of the contract.


4. Product price, shipping costs, taxes and duties

4.1 The price of the Products is expressed in Euros and is that indicated on the Site at the same time as the order is sent by the Customer. The prices include standard packaging costs, VAT (if applicable) and any indirect taxes (if applicable), while they do not include shipping costs, which are calculated before confirming the order sent by the Seller to the Consumer, and tha Customer agrees to pay to the Seller in addition to the price indicated on the Site.

4.2 Based on the place and country in which the Products are to be delivered, the relative shipping costs will be displayed on the Site during the order creation process, which the Consumer undertakes to pay in addition to the price of the Products ordered. The Customer must pay the total price to the Seller, as reported in the order formulated by the Customer and in the order confirmation sent by e-mail from the Seller to the Customer.

4.3 If the Products are to be delivered to a country not belonging to the European Union, the total price indicated in the order and confirmed in the order confirmation, including indirect taxes (if applicable) is net of any customs duties and any other sales tax, that Customer agrees to pay, if due, in addition to the price indicated in the order and confirmed in the order confirmation, in accordance with the provisions of the law of the country in which the products will be delivered. The Customer is invited to inquire with the competent bodies of his country of residence or destination of the products, in order to obtain information on any duties or taxes applied in his country of residence or destination of the products.

4.4 Any additional costs, charges, taxes and / or duties that a given country may apply, for any reason, to the Products ordered on the basis of these General Conditions of Sale are the sole responsibility of the Customer.

4.5 The Customer declares that the lack of knowledge of the costs, charges, duties, taxes and / or duties referred to in points 4.3 and 4.4 above, at the time of sending an order to the Seller, cannot constitute a cause for termination of the sales contract and that it cannot in any way charge the aforementioned charges to the Seller.

4.6 PELLICCERIA ROMANELLI constantly checks the accuracy of the prices indicated on the Site; nevertheless, the absence of errors cannot be guaranteed. In the event that an error occurs in the indication of the price of a Product, the Seller will reject the order and offer the Customer the opportunity to purchase the Product at the correct price. If the error is found only after acceptance of the order, the Seller will offer the Customer the possibility to cancel the order.


5. Conclusion of the contract

5.1 The Site reports the essential characteristics and the price of each Product in the appropriate Catalog. In any case, the presentation of the Products on the Site is not an offer to the public by the Seller, but represents a mere invitation addressed to the User to formulate a contractual purchase proposal, without binding the Seller.

5.2 Before sending an order proposal through the Site, the Customer must carefully read all the instructions provided during the purchase procedure (also regarding delivery costs, the conditions for exercising the right of withdrawal and the Privacy Policy) as well as these General Conditions. To make the purchase of one or more Products, the Customer must

  1. enter the selected Product or Products in the "Cart" by clicking on the appropriate button
  2. register on the Site, providing the requested data, or log in, if it is already registered
  3. fill in the order proposal by providing and / or confirming the necessary data (by way of example, but not limited to, name, surname, delivery address, billing address, contacts, etc ...)
  4. select the payment method
  5. accept the General Conditions as well as confirm that you have read the privacy policy, and
  6. transmit the order proposal to PELLICCERIA ROMANELLI via the Site. Before forwarding the order proposal, the Customer has the chance to make any corrections / changes to the entered data following the appropriate procedure indicated on the Site (by way of example and not limited to, the Customer has the right to modify the quantity of the Products he intends to purchase adding or removing one or more Products from the "Cart").

5.3 The purchase order sent by the Customer to the Seller through the Site has the value of a contractual proposal and is governed by these General Conditions of Sale, which form an integral part of the order itself and that the Customer, at the time of the transmission of the order to the Seller, declares to accept in full.

5.4 The transmission of the order proposal constitutes a purchase proposal relating to the selected Product, governed by these General Conditions and binding for the Customer, without prejudice to the right of withdrawal provided for in the following article 10. The transmission of the order proposal by of the Customer implies the latter's obligation to pay the price of the Products ordered.

5.5 The contract between PELLICCERIA ROMANELLI and the Customer ends when the Customer receives confirmation from the Seller of the acceptance of the order proposal ("Order Confirmation"). PELLICCERIA ROMANELLI's acceptance (or refusal) of the order proposal will be sent to the Customer at the e-mail address indicated by the Customer in the order proposal. The Customer's order, the Seller's order confirmation and the general conditions of sale applicable to the relationship between the Parties will be electronically archived by the Seller in its IT systems for the period of time required by current legislation, as described in the Information on Privacy and the Customer may request a copy by sending a communication via (indicate method).

5.6 PELLICCERIA ROMANELLI may, at its discretion, refuse an order proposal within 30 days of receiving it. In this case, no amount will be due by the Customer to PELLICCERIA ROMANELLI. The Seller may refuse an order proposal, by way of example and without limitation, in the following cases:

  1. in the event of unavailability of the Products (without prejudice to the provisions of article 3.3); or
  2. if there is a report, or suspicion, of fraudulent or illegal activities, including the suspicion that purchases are made for commercial purposes;
  3. in the event of failure by the Customer to fulfill its obligations deriving from a previous contract concluded with PELLICCERIA ROMANELLI.

5.7 In the event of unavailability of one or more Products ordered, the Customer will be notified by e-mail. In this case, the order proposal is canceled, or accepted limitedly to the available Products. In case of partial acceptance, the Customer is required to pay only the price relating to the Products available (if payment is made by credit card, the Customer will only be charged the amount corresponding to the Products available).

5.8 In accordance with the provisions of article 51, paragraph 7, of Legislative Decree no. 206 of 6 September 2005 ("Consumer Code"), the Order Confirmation will contain a summary of the essential characteristics of the Products purchased, a detailed indication of the price and payment methods, information relating to delivery costs, if applicable , the conditions and methods of exercising the right of withdrawal (including the indication of the exclusion from the right of withdrawal in the case of customized Products), the indication of an address to submit complaints, the information on after-sales assistance services and on existing commercial guarantees and a copy of these General Conditions.

5.9 After receiving the order confirmation, the order can no longer be canceled or modified, except for the hypothesis referred to in point 4.6 above. The return of the Products already shipped must be made in accordance with the procedure explained in the following article 10.

5.10 The risk of loss or damage to the Products is transferred to the Customer a soon as he (or a third party designated by the Customer and other than the carrier) comes in phisycal possession of the Product.


6. Methods of payment

6.1 Payment of the price of the Products purchased through the Site must be made within the essential term of 10 (ten) days from the date of transmission of the order confirmation from the Seller to the Customer. The Customer expressly accepts that the execution of the contract by the Seller will begin when the price of the Product(s) purchased is credited to the Seller's current account.

6.2 The Customer may pay the amount relating to the Products contained in the order proposal and the shipping costs by credit card and PayPal.

6.3 PELLICCERIA ROMANELLI accepts payments made using the following credit cards: Visa; MasterCard; American Express; Switch; Diners. If the payment is made by credit card, the Consumer will be transferred to the PayPal Platform a protected site and the credit card data will be communicated directly to PayPal. PayPal Inc., parent company of PayPal (Europe) S.à r.l. et Cie, S.C.A, based in California, USA. The transmitted data will be sent in protected mode, through the encrypted data transfer with 128 bit SSL (SecureSocketLayer) system. These data are not accessible even to the Seller.

6.4 The debit of the transactions on the Customer's credit card will be made only after:

  1. the credit card details have been verified;
  2. the debit authorization has been received from the company issuing the credit card used by the Customer, and
  3. the availability of the Product has been confirmed by PELLICCERIA ROMANELLI.

6.5 The charge corresponding to the amount due by the customer is made at the time of the conclusion of the order, only after that: (i) the credit card data have been verified; and (ii) authorization has been received from the company issuing the credit card used by the Customer.

6.6 In the event that, for any reason, the amounts due by the Customer cannot be debited from the credit card within the time limit set in the previous point 6.1, the funds corresponding to these amounts are not available on the bank account, it will not be possible execute the contract and the order is considered canceled.


7. Transport and delivery

7.1 The Site indicates the availability of the Products and their delivery times, however, this information is to be considered purely indicative and not binding for the Seller. Furthermore, orders are subject to minimum or maximum quantity limitations and the products are offered within the limits of stock availability.

7.2 The Products will be delivered by the courier selected by PELLICCERIA ROMANELLI (the "Courier") on working days. The Products will be delivered to the address indicated by the Customer in the order proposal. No deliveries are made to PO boxes.

7.3 Except in the event of events of force majeure or unforeseeable circumstances, deliveries will be made within 30 (thirty) days from the date of the order confirmation by the Seller.
In case of non-delivery within the aforementioned term, the Customer may terminate the contract and PELLICCERIA ROMANELLI will have to reimburse all expenses incurred in connection with the contract without delay.

7.4 At the time of delivery. the Customer (or his delegate) must:

  1. check that the number of packages delivered corresponds to that indicated on the delivery note;
  2. check that the packaging and its seals are intact, not damaged, not wet or altered in any way;
  3. sign the delivery document; and
  4. if requested by the Courier, present a persona identity document.

Any damage to the packaging and / or the Products or the mismatch in the number of packages or indications must be immediately contested by writing it on the Courier's delivery note. Where permitted by current legislation, once the Courier document has been signed without the Customer having raised any exceptions, the Customer will not be able to make any objection regarding the external characteristics of the package delivered; it is understood that the Customer may also raise disputes later, in accordance with the provisions of paragraph 13 below where such disputes concern the Products.

7.5 The delivery costs, if responsabolity of the Customer, will be highlighted separately in the order form.


8. Confirmation of shipment and delivery

8.1 PELLICCERIA ROMANELLI will send the Customer an e-mail confirming the shipment after the shipment of the Products, as well as a second e-mail confirming the delivery of the same.


9. Custom products

9.1 In accordance with the provisions of article 59, paragraph 1, letter c) of the Consumer Code, the right of withdrawal does not apply to orders relating to customized Products such as, by way of example and not limited to, the Products on which the Customer's initials are engraved and the Products made on the basis of the specific indications provided by the Customer on the Site.


10. Right of withdrawal

10.1 Pursuant to article 52 of the Consumer Code, and without prejudice to the exceptions provided for in article 59 of the Consumer Code (including the case of customized Products referred to in paragraph 9 above), the Customer has the right to withdraw from the contract within 14 (fourteen) days from the date on which the Customer (or his delegate upon receipt of the Products) comes in phisycal possession of the Products themselves or, in the event of a split delivery, from the day on which the Customer comes to phisycal possession of the last Product.

10.2 To exercise the right of withdrawal, the Customer must, before the expiry of the term provided in the previous point 10.1, inform the Seller of his decision by accessing the "My returns" page from the "My Account" section or, if he is not registered on the Site by accessing the dedicated page and entering the requested data. It is necessary to fill in the return form inside the package, or downloadable from the website.
It will be necessary to make a communication highlighting the intention of the Customer to exercise the right of withdrawal pursuant to article 52 of the Consumer Code; this communication must contain the following information:

  1. indication of the Product for which the Customer wishes to exercise the right of withdrawal;
  2. order number.

The communication must be sent to the following address:

PELLICCERIA ROMANELLI GIAMPAOLO S.a.s. di Stefano e Luca Romanelli
Viale Niccolò Macchiavelli n°11/A, 50125 Florence (FI)
e-mail info@romanellioldhide.it

10.3 Following the provisions of the previous point 10.2, the Consumer will receive an email confirming the exercise of the withdrawal, containing, if he has already received the ordered product in the meantime, the return form to be included in the package, and instructions to proceed with the return of the product, to be sent within and no later than the following 14 days to PELLICCERIA ROMANELLI GIAMPAOLO S.a.s. di Stefano e Luca Romanelli Viale Niccolò Macchiavelli n°11/A, 50125 Florence (FI).


Within 14 (fourteen) days from the communication of withdrawal (sent in accordance with the previous article 10.2) the Customer must return to PELLICCERIA ROMANELLI the Products purchased by sending them to the following address, choosing the shipping method most appropriate to the value of the Products: PELLICCERIA ROMANELLI GIAMPAOLO Sas di Stefano e Luca Romanelli Viale Niccolò Macchiavelli n ° 11 / A, 50125 Florence (FI). The Products must be returned intact, unused, undamaged and with the labels still attached. In case of depreciation of the Products, due to a manipulation of the same that is not strictly necessary to verify their nature and characteristics, PELLICCERIA ROMANELLI reserves the right to refuse the refund of the Products. The Customer is solely responsible for any decrease in the value of the Product resulting from handling the Product other than that necessary to ascertain its nature, characteristics and operation. Therefore, if the returned goods are damaged (for example with signs of wear, abrasion, scratches, scratches, etc.), not complete with all their elements and accessories (packaging materials, boxes, documentation and / or other items contained in the original packaging), not accompanied by the enclosed instructions / notes / manuals, the original packaging and packaging and by the guarantee certificate, where present, the Customer will be responsible for the decrease in the value of the asset, and will be entitled to a refund of the amount equal to residual value of the Product.

10.4 PELLICCERIA ROMANELLI will fully refund the sums paid by the Customer, including any reasonable delivery costs (with the exception, therefore, of the additional costs deriving from the possible choice of a type of delivery other than the less expensive type of standard delivery offered), within 14 (fourteen) days from the date on which the Seller is informed by the Customer of the decision to exercise the right of withdrawal. This refund will be made by PELLICCERIA ROMANELLI with the same payment methods used by the Customer for the initial transaction, unless the Customer requests the refund on different means of payment and on condition that he does not have to bear any cost as a consequence of the refund. The Seller can withhold the refund until it has received the goods or until the Customer has shown that he has sent the goods back, whichever occurs first. In any case, the costs for any duties or additional fees for returning the Product to the Seller will be resposability of the Consumer.

10.5 The Seller will take delivery of the returned Products, reserving the right to verify that they have been returned in the conditions described in the previous par. 10.3


11. Replacement of products

11.1 Products purchased from PELLICCERIA ROMANELLI cannot be replaced. If the customer wishes to change the article, he must return the product and proceed with any other purchase. The return must be made no later than 14 days. The refund will be made with the same payment methods used at the time of the order.


12. Defects of conformity

12.1 If the Products sold by PELLICCERIA ROMANELLI were to present production defects or in any case any alleged lack of conformity, the Customer will be required to contact the online assistance, by e-mail or by post, at the addresses indicated below:

PELLICCERIA ROMANELLI GIAMPAOLO S.a.s. di Stefano e Luca Romanelli
Viale Niccolò Macchiavelli n°11/A, 50125 Florence (FI)
Tel. +39 0552337780
Fax +39 055223672
e-mail info@romanellioldhide.it

12.2 The sale of the Products is subject to the legal guarantees provided for in articles 129, 130 and 132 of the Consumer Code. Pursuant to these regulatory provisions, the customer has the right to obtain total restoration of the conformity of the goods by, at his choice, repair or replacement, and without any expense to be paid by him. In the event that one of these remedies is objectively impossible or excessively expensive compared to the other, according to the provisions of article 130, paragraph 7, of the Consumer Code, the Customer may obtain a reasonable reduction in the price of the Products or, alternatively, termination of the contract. The Customer forfeits these rights if he does not report to PELLICCERIA ROMANELLI the alleged lack of conformity within the term of 2 (two) months from the date on which he discovered this defect. In any case, the direct action to assert an alleged lack of conformity is prescribed by law within 26 (twenty-six) months from the date on which the Products were delivered to the Customer.

12.3 In the event that the Customer requests the repair or replacement of the Products due to an alleged lack of conformity of the same in the terms referred to in this paragraph 12, the delivery costs for returning to PELLICCERIA ROMANELLI the Products to be repaired or to be replaced, as well as all costs for returning the repaired or replaced Products to the Customer, will remain the sole responsibility of the Seller.


13. Guarantee of authenticity and intellectual property rights

13.1 PELLICCERIA ROMANELLI guarantees the authenticity of all the Products purchased on the Site. The "OLD HIDE ROMANELLI FIRENZE" and "ROMANELLI FIRENZE" brand products are made with top quality and handmade materials, are packaged by Italian artisans and are all strictly and entirely MADE IN ITALY.

13.2 The User declares to be informed that all trademarks, names, as well as any distinctive sign, denomination, image, photograph, written or graphic text used on the Site or relating to the Products are and remain the exclusive property of PELLICCERIA ROMANELLI and / or its assignees, without the Customer having any rights to access the Site and / or the purchase of the Products.


14. Customer data and privacy protection

14.1. In order to proceed with the registration, the forwarding of the order and therefore the conclusion of the online sales contract, some personal data are requested from the User through the Site, who acknowledges that the personal data provided will be recorded and used by the Seller in compliancw with the legislation referred to in the European Regulation 2016/679 (GDPR) as well as to Legislative Decree no. 196/2003 and subsequent amendments (Privacy Code), to execute each purchase made through the Site and, with your consent, for any further activities as indicated in the specific privacy policy provided to the User through the Site at the time of registration.

14.2 The User declares and guarantees that the data provided to the Seller during the registration and purchase process are correct and true.

14.3. The Customer may at any time update and / or modify his personal data provided to the Seller through the appropriate section of the "My Account" site accessible after authentication.

14.4. For any further information on how the Consumer personal data is processed, please access the Privacy Policy section and carefully read the General Conditions of Use.


15. Applicable law and jurisdiction

15.1 These General Conditions and, consequently, the contracts concluded with Customers are governed by Italian law (in particular, the Consumer Code and Legislative Decree no. 70 of 9 April 2003, "E-commerce Decree") and must be interpreted according to it .

15.2. Disputes arising from the interpretation, validity and / or execution of these General Conditions will be devolved to the jurisdiction of the judge of the Customer's place of residence or domicile, in application of the so-called Consumer forum. If it does not apply, the disputes will be devolved exclusively to the Court of Florence.

Alternatively, the Customer may choose to access the European Online Dispute Resolution platform (the European ODR Platform) for the resolution of any dispute between Seller and Consumer. The European ODR Platform is developed and managed by the European Commission, in compliance with Directive 2013/11 / EU and EU Regulation no. 524/2013, in order to facilitate the independent, impartial, transparent, effective, rapid and fair extrajudicial resolution of disputes concerning contractual obligations deriving from sales contracts or online services between a consumer residing in the Union and a professional established in the Union through the intervention of an ADR body (alternative dispute resolution) that has joined it, selectable from a special list available there. For more information on the European ODR Platform or to initiate, through the latter, an alternative dispute resolution procedure relating to this contract, access the following link: http://ec.europa.eu/odr.


16. Contacts

16.1 For further information and assistance on the Site or on the online purchase methods, the Customer can contact PELLICCERIA ROMANELLI at the following addresses:

PELLICCERIA ROMANELLI GIAMPAOLO S.a.s. di Stefano e Luca Romanelli
Viale Niccolò Macchiavelli n°11/A, 50125 Florence (FI)
Tel. +39 0552337780
Fax. +39 055223672
e-mail info@romanellioldhide.it